A new approach to conversations can reduce misunderstanding!

It seems one of the most common outcomes of communication is a misunderstanding.  Being misunderstood happens more frequently than we perhaps are aware of and is a cost to businesses!

For an innovative approach to conversations, I propose a shift in our paradigm – to enhance our relationships lets adopt the ABC of Conversations; the WOW of Enquiry and the PEP Talk!

Conversation take homes

  1. Quality conversations = Quality relationships = Quality Culture.
  2. Enhance your leadership skills through the WOW of Self Enquiry & PEP Talk.
  3. We all put our own interpretation on what we hear – clarify your points and seek clarification so as to deepen the understanding of your conversations.